Free delivery within 24 hours and cash on delivery!

Free delivery within 24 hours and cash on delivery!

FAQ

How can we help you?


Find the most frequently asked questions here.


When will I receive my order?


Depending on the selected shipping company and the person responsible for delivery, we provide a group of shipping officials based in major cities, and order confirmation usually takes 1 to 3 days.


Is there delivery outside the country?


Currently, the shipping companies we work with only deliver within the country and in some cities specified on the delivery page.


You can submit a request for delivery outside the country to the store team via WhatsApp by providing information about the weight and price of the product to international shipping agents who are not currently registered in the store.


If I have a product with a manufacturing defect?


You must read the return policy to know the terms of return and exchange. In the event of a defect in the product, the return is agreed upon, the company's shipping value is calculated, and the shipping is returned to the customer. As for the value of the product, it is not calculated for the customer according to the return policy.


I want to order large quantities. Is there a discount?


The store provides a delivery service for orders with large quantities and there is a discount ranging from 10-20% on certain products. You can contact us directly through the Contact Us page and inquire about quantities.